Payment policy
At Asteria London, all payments are processed securely at checkout. All prices are shown in pounds sterling (GBP) and include any applicable taxes.
Accepted payment methods
- Credit and debit cards (the card brands shown at checkout and in our footer)
- Shop Pay
- Apple Pay
- Google Pay
Security
Payments are processed through Shopify's secure, PCI-DSS compliant checkout over an encrypted (SSL) connection. We never see or store your full card details.
When you are charged
Payment is taken when you place your order. If we are unable to fulfil your order, we will refund the full amount to your original payment method.
Refunds
Approved refunds are issued to your original payment method within 10 business days. See our Return policy for details.
Customer service
Questions about our products or services? Get in touch via our contact page - we're happy to help.
Monday - Friday: 09:00 - 18:00
Saturday: 09:00 - 17:00
Sunday: Closed
Email: contact@asterialondon.com
Phone: +44 7473 961084
Store name: Asteria London
Business address: Unit 16, Anchorage Point Industrial Estate, London SE7 7RY, United Kingdom