Track your order
As soon as your order has been dispatched, you will receive a shipping confirmation email with your tracking number and a link to follow your parcel.
How to track your order
- Open the shipping confirmation email from Asteria London and click the tracking link.
- If you have an account, you can also view the status of your order under My account.
- Can't find the email? Check your spam folder, or email us your order number and we will send you the tracking details.
Delivery times
Orders are processed within 1–3 business days. Transit time is 4–9 business days (Monday to Friday), so the total delivery time is 5–12 business days. Standard shipping within the United Kingdom is free. See our Shipping policy for full details.
Customer service
Questions about our products or services? Get in touch via our contact page - we're happy to help.
Monday - Friday: 09:00 - 18:00
Saturday: 09:00 - 17:00
Sunday: Closed
Email: contact@asterialondon.com
Phone: +44 7473 961084
Store name: Asteria London
Business address: Unit 16, Anchorage Point Industrial Estate, London SE7 7RY, United Kingdom